Refund and Returns Policy
Last updated: June 2025
At LEGER TECHNOLOGY PTY LTD, we are committed to delivering premium, custom-engineered wheels and accessories. Our refund and return policy complies with the Australian Consumer Law (ACL). Please read the following carefully before making a purchase.
1.
Your Rights Under Australian Consumer Law
You are entitled to a replacement or refund for a major failure, and to have the goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure.
This includes goods that:
- Are faulty or defective
- Are not as described
- Do not do what they are meant to do
2.
Custom-Made Products Policy
We specialise in custom-made wheels and wheel accessories manufactured to your specifications.
As such, we do not accept returns or offer refunds for change of mind, incorrect fitment ordered by the customer, or other non-defective reasons.
❗ Please Note:
- All custom orders are final once production begins
- We strongly recommend confirming all fitment and specifications before placing your order
- If you are unsure, our team is available to assist with product selection prior to purchase
3.
Faulty or Damaged Goods
If your product arrives damaged, defective, or is not what you ordered, please contact us within 7 days of delivery with the following information:
- Order number
- Description and photos of the issue
- Your contact details
We will assess your claim and provide an appropriate remedy in line with your rights under ACL, which may include:
- Repair
- Replacement
- Refund (only if the fault is deemed major and cannot be resolved otherwise)
4.
Return Process
Returns for approved cases will be coordinated by our customer service team. Do not return goods without prior written authorisation. Unauthorised returns may be refused.
All returned goods must:
- Be unused and in original condition (except where faulty)
- Include all original packaging and accessories
- Be securely packed to avoid further damage in transit
5.
Contact Us
For all refund, return, or warranty enquiries, please contact:
LEGER TECHNOLOGY PTY LTD
📍 2A Silverwater Road, Auburn, NSW 2144, Australia
📧 info@legerwheels.com
📞 +61 422 692 878
We aim to respond to all return enquiries within 2–3 business days.
Summary
Due to the custom nature of our products, we do not offer returns or refunds for change of mind or incorrect fitment unless the item is faulty or not as described.
Your rights under the Australian Consumer Law are protected and fully honoured.